Clustering the Social Community

This workflow clusters social media users based on their authority (leader) and hub (follower) score and on their sentiment attitude. Attitude and leader score have been calculated previously in another workflow (see whitepaper "Usable Customer Intelligence from Social Media Data: Network Analytics meets Text Mining" https://www.knime.org/files/knime_social_media_white_paper.pdf

External resources

• Usable Customer Intelligence from Social Media Data: Clustering the Social Community