Dictionary Workflows

This workflow shows how to use dictionaries with and without weights to measure an intended constructs. Users only need to replace the "table creator" node with their own data (e.g., excel or csv file) including the text column to measure.

If you use this workflow, please cite: Villarroel Ordenes, Francisco, Grant Packard, Davide Proserpio, and Jochen Hartmann, “Using Text Analysis in Service Failure and Recovery: Theory, Workflows, and Models”, Journal of Service Research, Forthcoming.