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Churn Analysis

Churn Analysis Customer Intelligence CI Cluster K-Means
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This workflow clusters telco customers using the k-Means algorithm. As in all exploratory data mining, it is unknown beforehand what number of clusters will be appropriate, therefore the workflow allows the user to specify a range for the number of clusters to calculate. Each set of clusters has its cluster centers and variances presented both as a report and written automatically into a spreadsheet.

External resources

  • Churn / Cancelation / Retention Analysis

Used extensions & nodes

Created with KNIME Analytics Platform version 4.3.1
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    KNIME Base nodes Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 4.3.1

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    KNIME Distance Matrix Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 4.3.0

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    KNIME Excel Support Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 4.3.1

  • Go to item
    KNIME Javasnippet Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 4.3.0

  • Go to item
    KNIME Math Expression (JEP) Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 4.3.0

  • Go to item
    KNIME Quick Forms Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 4.3.1

  • Go to item
    KNIME Reporting Runtime Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 4.3.0

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