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Customer Comments Minning Use Case: Guided Analytics Workflow

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This workflow was constructed to understand the consumers’ feedbacks and issues about airline's service quality to improve customer satisfaction.

Used extensions & nodes

Created with KNIME Analytics Platform version 3.6.0
  • KNIME Core Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

  • KNIME Excel Support Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

  • KNIME Interactive R Statistics Integration Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

  • KNIME JavaScript Views Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

  • KNIME JavaScript Views (Labs) Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

  • KNIME Math Expression (JEP) Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

  • KNIME Quick Forms Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

  • KNIME Textprocessing Trusted extension

    KNIME AG, Zurich, Switzerland

    Version 3.6.0

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