Step 1 - Customer Retention Workflow

Step 1: Customer Retention Workflow

This workflow identifies unsatisfied users through automated analysis and responds with an apology email, including a custom gift.

1. Collect user feedback.

2. Analyze sentiment.

3. Identify users with negative feedback.

4. Generate a custom gift.

5. Detect the language.

6. Prepare and send a personalized follow up email.